Patient Referrals Toolkit

Admit or transfer a patient

If you need to admit or transfer a patient directly to our hospital, simply call OneCall at 720-777-3999 for Denver or 719-305-3999 for Colorado Springs.

Your call will be answered by a pediatric nurse who can: 

• Facilitate admissions to any Children's Colorado location 
• Conference in the necessary provider(s) 
• Arrange transportation 
• Assist with any other patient referral or transfer needs 

Request coordination of multiple appointments

Our Multiple Appointment Resource Team (MART) is a concierge service that provides patients, families and providers with a single point of contact to schedule appointments with two or more specialists so that patients can get the care they need in the fewest trips possible.

MART helps parents and caregivers schedule tests and procedures such as radiology, sleep studies, swallow studies and more. They also help with scheduling for sedated tests and procedures. They can schedule at all system of care locations and outreach locations.

How does MART make appointment scheduling easier?

• MART coordinates multiple appointments as close together as possible.
• MART alleviates the stress of making multiple appointments in various specialties.
• MART reduces the number of trips/visits to Children’s Colorado, making your patients’ healthcare needs easier to manage.
• MART makes sure that children don’t have to delay their care, which can keep them healthier.

The best way to utilize MART is through Epic. Open your patient’s Epic account and locate the complex outpatient appointment request section. By clicking “yes” to the question of whether the patient needs two or more appointments, MART is notified that you need assistance in scheduling/coordinating multiple appointments.

Important information on using MART

• MART cannot schedule single appointments or new patient appointments for Developmental Pediatrics, the Pediatric Mental Health Institute, or therapies such as occupational therapy, physical therapy and speech-language pathology.
• MART cannot schedule urgent appointments. Please contact the specific department(s) for urgent appointments.
• If your patient needs an appointment at the Special Care Clinic, contact their dedicated set of schedulers who assist families in schedule/coordinating appointments. You can call 720-777-6739, email at specialcarescheduling@childrenscolorado.org, or choose Special Care Scheduler in Epic.

For more information, you can contact MART Monday-Friday, 8 a.m. to 5 p.m. at 720-777-3400. You can also fax at 720-777-7985 or email MART@childrenscolorado.org.

Family appointment requests

As a community provider, you can instruct a patient's family to contact us to schedule the appointment at 720-777-1234.